This Privacy Policy describes how The Reward Company, Inc. d/b/a TLC Marketing (“TLC Marketing”) collects, uses and discloses personally identifiable information. This Privacy Policy relates to our use of any personal information you provide to us via websites, phone, email and post. All websites controlled by TLC Marketing where this privacy policy is posted or referenced (collectively, the "Sites") are covered by this policy.

By using or accessing the Sites, or by otherwise choosing to submit Personally Identifiable Information to us, you signify your consent to all of the terms of this Privacy Policy. If you do not agree with any terms of this Privacy Policy, you may not use the Sites or submit any Personally Identifiable Information to us.

This Privacy Policy includes the following sections. You should read the entire policy.

1. Information Collected. The Personally Identifiable Information we collect depends on how you interact with us. We may collect information such as name, email address, mailing address, phone number, and date of birth. We may also collect technological information such as IP address, browser type, pages viewed, pin codes, and cookies.
2. Use of Information. We use the Personally Identifiable Information we collect to fulfill and administer reward requests, provide you with information, to ensure our Sites are relevant and to restrict access to some areas of the Sites, to protect against fraud, and to contact you.   
3. Sharing and Disclosure of Information. We may disclose Personally Identifiable Information if required or permitted by law, to protect our rights, or those of our users. We may disclose information to services providers who help us process it. We may also disclose information in the context of a business transaction.
4. International Transfer of Information. We may transfer Personally Identifiable Information to other countries. As a result, such information may be accessed by law enforcement and governments in those countries.
5. Rights
6. Children’s Online Privacy Protection Act Compliance
7. Retention of Data. We store Personally Identifiable Information for the duration of the campaign you enter, and for as long as needed for the other purposes for which we process it.
8. Opt-Out. You can opt-out of our commercial email.
9. Cookies. When you visit our Site, we may use technology such as cookies, to remember your preferences, improve the efficiency of the Site, and better understand how the Site is used.  You can reject cookies, but the Site may not work as well.
10. Changes to this Privacy Policy. We may change this policy.
11.  Security. We take technological, physical and organizational steps to protect Personally Identifiable Information. However, information cannot be 100% secure, and we cannot promise absolute security.
12. Califonira Privacy Notice Rights
13. European (Unioin Privacy Rights
14. Canadian Privacy Rights. Residents of Canada have an ability to access and correct their Personally Identifiable Information.
15. Third Party Sites. This Site may link to other websites we do not control. We are not responsible for such websites or their privacy practices. 
16.  Contacting TLC Marketing. You can contact us at support@tlcmarketing.zendesk.com

1 Information Collected

We collect two types of information from visitors to the Sites and participants in promotional campaigns:

• Personally Identifiable Information
• Technological Information

1.1 Personally Identifiable Information

"Personally Identifiable Information" is information that identifies you, such as your name, address, telephone number, email address, or company name. TLC Marketing may collect and store the Personally Identifiable Information that you have provided to us. Here are some examples of manners in which we may collect your Personally Identifiable Information:

• We may collect your name, email address, mailing address, phone number and date of birth, and additional information contained in an online form on the Sites to us if you participate in a promotional campaign or registration form
• We may collect your name, email address, mailing address, phone number, and the receipts you provide, and additional information contained in a printed form and posted to us if you participate in a promotional campaign registration form
• We may collect your name, email address, phone number and additional information if you contact us with a question related to our services, promotional campaigns, or registration form
• We may collect date of birth if you participate in a campaign where there are age restrictions on participation, a prize draw, or registration form

The above list is not exhaustive but provides examples of the Personally Identifiable Information that may be collected. If you do not want TLC Marketing to collect your Personally Identifiable Information, please do not provide it to us. If you have already provided us with your Personally Identifiable Information, please contact us via email on support@tlcmarketing.zendesk.com and request a deletion of your record. 

1.2 Technological Information

" Technological Information" is information we collect through the use of technology on our Sites, including through our use of cookies and related technologies. Some examples of the Technological Information that is collected via our Sites are:

• Internet Protocol (IP) address. Your IP address is the address used to locate your computer on the Internet
• Internet Browser type (Internet Explorer, Firefox, Safari, etc.)
• Statistics on page views
• Pin code that provides access to participate in a promotional campaign
• Cookies

We collect the above Technological Information from all visitors to our Sites. For more information on our use of cookies, please see section 7 below. If you do not want us to collect this data, please do not visit our sites and remove all cookies from your preferred web browser. Further details on removing Cookies is available on www.aboutcookies.org.

2 Use of Information

2.1 Personally Identifiable Information

We use your Personally Identifiable Information that is collected primarily for the following:

• Products or services you have requested either from us or our partners.
• A personalised experience and understand your needs better.
• Relevant marketing communications and adverts.
• Updates from us or our partners which you have asked for.
• Important information relating to products, services or promotions (for example, confirming your order, reminding you of an upcoming event or letting you know about changes that may affect you).
• Emails about specific topics, news and updates you have requested to hear about.
• Opportunities to take part in consumer research.
• Measure and understand how people respond to a variety of marketing activity so that we can ensure our work is well-targeted, relevant and effective.
• Analyse and continually improve the services we offer, our website and our other products.
• Keep our accounts, records and databases accurate and relevant.
• Support and manage out staff.
• Fulfil our legal obligations to regulators and official authorities.
• Exercise our legal rights (including in relation to legal proceedings).
• In addition, we sometimes have to use personal information to detect and reduce fraud and we use CCTV recording equipment around our premises for security purposes.

2.2 Technological Information

Technological Information is used as described above, in section 7, Cookies, below, and in other ways as permitted by applicable laws, including combining Technological Information with Personally Identifiable Information. Where such information is combined with Personally Identifiable Information, we treat it as Personally Identifiable Information, and use and disclose it as described in this Privacy Policy.  

3 Sharing and Disclosure of Information

3.1 Personally Identifiable Information

We may share or disclose your Personally Identifiable Information in the following instances:

• To comply with the requirements of law or comply with legal process served on us, protect and defend our rights or property, including the rights and property of TLC Marketing. or act in urgent circumstances to protect the personal safety of our end users.
• We may retain service providers to perform functions on our behalf, including those practices described in this Privacy Policy. When we disclose information to service providers, the service provider will have access to that information necessary to permit the service provider to perform its function.
• To provide you with information, products or services that you request from us, or which we feel may interest you, where you have consented to be contacted for such purposes.
• We reserve the right to transfer any Personally Identifiable Information we have about you in the event that we merge with or are acquired by a third party or should any such transaction be proposed.

3.2 Technological Information

We may share Technological Information and other non-identifiable information, with third parties.

4 International Transfer of Information

If you provide us with Personally Identifiable Information, TLC Marketing may transfer that information to other group companies or affiliates or to other third parties, across borders, and from your country or jurisdiction to other countries or jurisdictions around the world. If you are visiting from a country outside the UK, please note that you are transferring your Personally Identifiable Information to the UK, USA, Brazil, France, Germany, Italy, Portugal, Spain, South Africa. Some Personally Identifiable Information collected by TLC Marketing may therefore be retained in countries other than your country where privacy laws may offer different levels of protection. Personally Identifiable Information may be subject to access by and disclosure to governments and law enforcement agencies in those jurisdictions. 

By providing your Personally Identifiable Information you consent to:

• The use of your Personally Identifiable Information for the uses identified above in accordance with this privacy policy.
• The transfer of your Personally Identifiable Information to the UK and other countries as indicated above.

5 Rights
It is important that you are familiar with and easily able to exercise the following rights:

• The right to be informed personal information relating to you is being used or stored (which is what this privacy notice is for).
• The right to access personal information relating to you which we use or hold.
• The right to object to direct marketing.
• The right to object to the use of personal information relating to you carried out on the ground of legitimate interests.
• The right to withdraw consent to the use or storage of your personal information.
• The right to erasure of information relating to you that we use or hold (only in some circumstances).
• The right of data portability.
• The right to have personal information relating to you rectified if it is inaccurate.
• The right to have personal data relating to you restricted or blocked from being used or stored.

Please be aware that these rights are not always absolute and there may be some situations in which you cannot exercise them or they are not relevant. 

6. Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

7 Retention of Data

If you provide information as part of a promotional campaign your Personally Identifiable Information will normally be stored in database for the duration of the campaign.

Data and records will not be kept for longer than is necessary for the purposes for which the data was collected or used.

8 Opt-Out

We generally communicate with users who subscribe to our services via email. Although you may opt out of marketing messages, please note that it is in your interest to ensure that we are able to deliver certain non-marketing related messages and that we may be required to deliver certain notices to you by law.

We will provide you the opportunity to exercise an opt-out choice if you do not want to receive other types of communication from us, such as emails or updates from us regarding new services and products offered on the Sites. The opt-out choice may be exercised by ticking or un-ticking the appropriate box provided at the points where Personally Identifiable Information is collected, or by contacting us using the contact details provided at support@tlcmarketing.zendesk.com.

9 Cookies

9.1 What are Cookies?

Cookies are small text files placed on your computer or mobile device by websites. They store preferences and other information to allow you to use the website efficiently and also provide information on how websites are used. Some cookies are essential for the website to function, others are optional.

With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. Further details on removing Cookies is available on www.aboutcookies.org. Please note that removing or blocking Cookies may interfere with your full use of our Sites.

9.2 Essential Cookies

We use session cookies to store information that are essential for the website to function. This includes cookies that store code validation and reward information. These cookies expire when you terminate your browser session.

8.3 Performance Cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is  used to improve how a website works.

We use cookies to "remember" what interactions the user has had with the site and the web pages the user has viewed, for example the URL of the page.

8. 4 Which first party cookies does this site use?

The above list is not exhaustive and comprises the standard set of Cookies used by THE REWARD COMPANY, Inc. d/b/a TLC Marketing Worldwide when building a site.

If you would like more information on the Cookies used by our site (and any other site) you can do so from within your web browser by following these steps: http://www.wikihow.com/View-Cookies

9 Changes to this Privacy Policy

We reserve the right to change this privacy policy from time to time in our sole discretion. When we do, we will also revise the "Last Updated" date at the bottom of this privacy policy.

10 Security

Data transmissions over the Internet cannot be guaranteed to be 100% secure. However, we take steps including technological, physical and organizational measures, to help ensure security of our systems and protection of the data. Personally Identifiable Information may be accessed by persons within our organization, or our third party service providers, who require such access to carry out the purposes indicated above, or such other purposes as may be permitted or required by applicable laws. Personally Identifiable Information we collect is managed from our offices at 60 Hudson Street, Suite 1809, New York, NY 10013. If we learn of a security systems breach we may attempt to notify you in accordance with the applicable law so that you can take appropriate protective steps. By using these Sites or providing Personally Identifiable Information to us you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of these Sites. We may post a notice on our Sites if a security breach occurs or we may send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.

11. California Residents Privacy Notice 

This Privacy Notice for California Residents supplements the information contained in our Privacy Policy above and applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this notice.

13 Canadian Privacy Rights

If you are a resident of Canada, you have a right to request access to your Personally Identifiable Information and to request a correction to it if you believe it is inaccurate. If you have submitted Personally Identifiable Information to TLC Marketing and would like to have access to it, or if you would like to have it removed or corrected, please contact us using the contact information provided below. We will use reasonable efforts to comply with your request; however, in some cases we may not be able to allow you to access certain Personally Identifiable Information in certain circumstances, for example if it contains Personally Identifiable Information of other persons, or for legal reasons. In such cases, we will provide you with a reasonable explanation of why it is not possible to grant access to your Personally Identifiable Information. We may require you to verify your identity before you access your Personally Identifiable Information.

14. Third Party Sites

Our site may contain links to websites owned by third parties. These other websites may have their own privacy policies and terms and conditions that are not governed by this Privacy Policy. We are not responsible for the privacy practices or the content of any website(s) owned and operated by third parties. Other websites may collect and treat information collected differently, so we encourage you to carefully read and review the privacy policy for each website you visit.  Any links from this site to other websites, or references to products, services or publications other than those of TLC Marketing do not imply the endorsement or approval of such websites, products, services or publications by TLC Marketing.

15. Contacting TLC Marketing

Please address requests for information or questions regarding this Privacy Policy to:

The Data Protection Officer
The Rewards Company, Inc. d/b/a TLC Marketing.
60 Hudson Street, Suite 1809
New York, NY 10013
support@tlcmarketing.zendesk.com

You can send your request to Privacy@tlcmarketing.com with these details.

1. First Name – 2. Middle Name – 3. Last Name – 4. Email ID – 5. Contact telephone or mobile number – 6. Resident Country – 7. Name of the campaign you were part of – 8. Name of the website where you submitted your details – 9. Proof of your identity, for example a utility bill – 10.Other details or documents that will help us find the data you are requesting (e.g. data you want to receive, or emails). Please be as specific as possible and provide a date range where applicable.

For documents, please scan and attach them to your reply. To make sure we receive everything, please make sure your email (and all the images in it) is less than 10mb in size.

If you have or have participated in multiple campaigns and you want data for more than one, please provide the above details for each of the campaign.

Once we have received the additional info we will get to work on your requests and get back to you within one month.