TLC's privacy policy

This Privacy Policy describes how The Reward Company, Inc. d/b/a TLC Marketing (“TLC Marketing”) collects, uses and discloses personally identifiable information. This Privacy Policy relates to our use of any personal information you provide to us via websites, phone, email and post. All websites controlled by TLC Marketing where this privacy policy is posted or referenced (collectively, the "Sites") are covered by this policy.

By using or accessing the Sites, or by otherwise choosing to submit Personally Identifiable Information to us, you signify your consent to all of the terms of this Privacy Policy. If you do not agree with any terms of this Privacy Policy, you may not use the Sites or submit any Personally Identifiable Information to us.

This Privacy Policy includes the following sections. You should read the entire policy.

  1. Information Collected. The Personally Identifiable Information we collect depends on how you interact with us. We may collect information such as name, email address, mailing address, phone number, and date of birth. We may also collect technological information such as IP address, browser type, pages viewed, pin codes, and cookies.
  2. Use of Information. We use the Personally Identifiable Information we collect to fulfill and administer reward requests, provide you with information, to ensure our Sites are relevant and to restrict access to some areas of the Sites, to protect against fraud, and to contact you.   
  3. Sharing and Disclosure of Information. We may disclose Personally Identifiable Information if required or permitted by law, to protect our rights, or those of our users. We may disclose information to services providers who help us process it. We may also disclose information in the context of a business transaction.
  4. International Transfer of Information. We may transfer Personally Identifiable Information to other countries. As a result, such information may be accessed by law enforcement and governments in those countries.
  5. Rights
  6. Children’s Online Privacy Protection Act Compliance
  7. Retention of Data. We store Personally Identifiable Information for the duration of the campaign you enter, and for as long as needed for the other purposes for which we process it.
  8. Opt-Out. You can opt-out of our commercial email.
  9. Cookies. When you visit our Site, we may use technology such as cookies, to remember your preferences, improve the efficiency of the Site, and better understand how the Site is used.  You can reject cookies, but the Site may not work as well.
  10. Changes to this Privacy Policy. We may change this policy.
  11.  Security. We take technological, physical and organizational steps to protect Personally Identifiable Information. However, information cannot be 100% secure, and we cannot promise absolute security.
  12. Califonira Privacy Notice Rights
  13. European (Unioin Privacy Rights
  14. Canadian Privacy Rights. Residents of Canada have an ability to access and correct their Personally Identifiable Information.
  15. Third Party Sites. This Site may link to other websites we do not control. We are not responsible for such websites or their privacy practices. 
  16.  Contacting TLC Marketing. You can contact us at support@tlcmarketing.zendesk.com

1 Information Collected

We collect two types of information from visitors to the Sites and participants in promotional campaigns:

1.1 Personally Identifiable Information

"Personally Identifiable Information" is information that identifies you, such as your name, address, telephone number, email address, or company name. TLC Marketing may collect and store the Personally Identifiable Information that you have provided to us. Here are some examples of manners in which we may collect your Personally Identifiable Information:

The above list is not exhaustive but provides examples of the Personally Identifiable Information that may be collected. If you do not want TLC Marketing to collect your Personally Identifiable Information, please do not provide it to us. If you have already provided us with your Personally Identifiable Information, please contact us via email on support@tlcmarketing.zendesk.com and request a deletion of your record. 

1.2 Technological Information

" Technological Information" is information we collect through the use of technology on our Sites, including through our use of cookies and related technologies. Some examples of the Technological Information that is collected via our Sites are:

We collect the above Technological Information from all visitors to our Sites. For more information on our use of cookies, please see section 7 below. If you do not want us to collect this data, please do not visit our sites and remove all cookies from your preferred web browser. Further details on removing Cookies is available on www.aboutcookies.org.

2 Use of Information

2.1 Personally Identifiable Information

We use your Personally Identifiable Information that is collected primarily for the following:

2.2 Technological Information

Technological Information is used as described above, in section 7, Cookies, below, and in other ways as permitted by applicable laws, including combining Technological Information with Personally Identifiable Information. Where such information is combined with Personally Identifiable Information, we treat it as Personally Identifiable Information, and use and disclose it as described in this Privacy Policy.  

3 Sharing and Disclosure of Information

3.1 Personally Identifiable Information

We may share or disclose your Personally Identifiable Information in the following instances:

3.2 Technological Information

We may share Technological Information and other non-identifiable information, with third parties.

4 International Transfer of Information

If you provide us with Personally Identifiable Information, TLC Marketing may transfer that information to other group companies or affiliates or to other third parties, across borders, and from your country or jurisdiction to other countries or jurisdictions around the world. If you are visiting from a country outside the UK, please note that you are transferring your Personally Identifiable Information to the UK, USA, Brazil, France, Germany, Italy, Portugal, Spain, South Africa. Some Personally Identifiable Information collected by TLC Marketing may therefore be retained in countries other than your country where privacy laws may offer different levels of protection. Personally Identifiable Information may be subject to access by and disclosure to governments and law enforcement agencies in those jurisdictions. 

By providing your Personally Identifiable Information you consent to:

5 Rights
It is important that you are familiar with and easily able to exercise the following rights:

Please be aware that these rights are not always absolute and there may be some situations in which you cannot exercise them or they are not relevant. 

6. Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

7 Retention of Data

If you provide information as part of a promotional campaign your Personally Identifiable Information will normally be stored in database for the duration of the campaign.

Data and records will not be kept for longer than is necessary for the purposes for which the data was collected or used.

8 Opt-Out

We generally communicate with users who subscribe to our services via email. Although you may opt out of marketing messages, please note that it is in your interest to ensure that we are able to deliver certain non-marketing related messages and that we may be required to deliver certain notices to you by law.

We will provide you the opportunity to exercise an opt-out choice if you do not want to receive other types of communication from us, such as emails or updates from us regarding new services and products offered on the Sites. The opt-out choice may be exercised by ticking or un-ticking the appropriate box provided at the points where Personally Identifiable Information is collected, or by contacting us using the contact details provided at support@tlcmarketing.zendesk.com.

9 Cookies

9.1 What are Cookies?

Cookies are small text files placed on your computer or mobile device by websites. They store preferences and other information to allow you to use the website efficiently and also provide information on how websites are used. Some cookies are essential for the website to function, others are optional.

With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. Further details on removing Cookies is available on www.aboutcookies.org. Please note that removing or blocking Cookies may interfere with your full use of our Sites.

9.2 Essential Cookies

We use session cookies to store information that are essential for the website to function. This includes cookies that store code validation and reward information. These cookies expire when you terminate your browser session.

8.3 Performance Cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is  used to improve how a website works.

We use cookies to "remember" what interactions the user has had with the site and the web pages the user has viewed, for example the URL of the page.

8. 4 Which first party cookies does this site use?

THE REWARD COMPANY, Inc. d/b/a TLC Marketing Worldwide Temporary .NET Sessions State
Used to maintain an anonymized user session by our web servers. When you leave the site, this cookie will be removed.

On close of current web session

THE REWARD COMPANY, Inc. d/b/a TLC Marketing Worldwide Persistent Cookie Consent pop up
Cookie Consent cookies which appear after you have clicked on the ‘allow cookies’ in the floating footer. More info http://silktide.com/cookieconsent

1 year from creation

These cookies are used to collect information about how visitors use a THE REWARD COMPANY, Inc. d/b/a TLC Marketing Worldwide site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Google stores the information collected by the cookies on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
Unless you opt-out of the Google Cookie, by using this site you consent to the use of the Google Cookie and any information generated by Google Analytics.
2 years
30 minutes
On close of web session
6 months
You can find an overview of privacy at Google here. For information on how to opt-out from all Google Analytics cookies (from all sites not just from THE REWARD COMPANY, Inc. d/b/a TLC Marketing Worldwide visit Google.

The above list is not exhaustive and comprises the standard set of Cookies used by THE REWARD COMPANY, Inc. d/b/a TLC Marketing Worldwide when building a site.

If you would like more information on the Cookies used by our site (and any other site) you can do so from within your web browser by following these steps: http://www.wikihow.com/View-Cookies

9 Changes to this Privacy Policy

We reserve the right to change this privacy policy from time to time in our sole discretion. When we do, we will also revise the "Last Updated" date at the bottom of this privacy policy.

10 Security

Data transmissions over the Internet cannot be guaranteed to be 100% secure. However, we take steps including technological, physical and organizational measures, to help ensure security of our systems and protection of the data. Personally Identifiable Information may be accessed by persons within our organization, or our third party service providers, who require such access to carry out the purposes indicated above, or such other purposes as may be permitted or required by applicable laws. Personally Identifiable Information we collect is managed from our offices at 60 Hudson Street, Suite 1809, New York, NY 10013. If we learn of a security systems breach we may attempt to notify you in accordance with the applicable law so that you can take appropriate protective steps. By using these Sites or providing Personally Identifiable Information to us you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of these Sites. We may post a notice on our Sites if a security breach occurs or we may send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.

11. California Residents Privacy Notice 

This Privacy Notice for California Residents supplements the information contained in our Privacy Policy above and applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this notice.

13 Canadian Privacy Rights

If you are a resident of Canada, you have a right to request access to your Personally Identifiable Information and to request a correction to it if you believe it is inaccurate. If you have submitted Personally Identifiable Information to TLC Marketing and would like to have access to it, or if you would like to have it removed or corrected, please contact us using the contact information provided below. We will use reasonable efforts to comply with your request; however, in some cases we may not be able to allow you to access certain Personally Identifiable Information in certain circumstances, for example if it contains Personally Identifiable Information of other persons, or for legal reasons. In such cases, we will provide you with a reasonable explanation of why it is not possible to grant access to your Personally Identifiable Information. We may require you to verify your identity before you access your Personally Identifiable Information.

14. Third Party Sites

Our site may contain links to websites owned by third parties. These other websites may have their own privacy policies and terms and conditions that are not governed by this Privacy Policy. We are not responsible for the privacy practices or the content of any website(s) owned and operated by third parties. Other websites may collect and treat information collected differently, so we encourage you to carefully read and review the privacy policy for each website you visit.  Any links from this site to other websites, or references to products, services or publications other than those of TLC Marketing do not imply the endorsement or approval of such websites, products, services or publications by TLC Marketing.

15. Contacting TLC Marketing

Please address requests for information or questions regarding this Privacy Policy to:

The Data Protection Officer
The Rewards Company, Inc. d/b/a TLC Marketing.
60 Hudson Street, Suite 1809
New York, NY 10013

You can send your request to Privacy@tlcmarketing.com with these details.

1. First Name – 2. Middle Name – 3. Last Name – 4. Email ID – 5. Contact telephone or mobile number – 6. Resident Country – 7. Name of the campaign you were part of – 8. Name of the website where you submitted your details – 9. Proof of your identity, for example a utility bill – 10.Other details or documents that will help us find the data you are requesting (e.g. data you want to receive, or emails). Please be as specific as possible and provide a date range where applicable.

For documents, please scan and attach them to your reply. To make sure we receive everything, please make sure your email (and all the images in it) is less than 10mb in size.

If you have or have participated in multiple campaigns and you want data for more than one, please provide the above details for each of the campaign.

Once we have received the additional info we will get to work on your requests and get back to you within one month.

*NO PURCHASE NECESSARY. Sun. Fun. Done Sweepstakes is open to legal residents of the 50 U.S., and DC. 18 years or older at the time of entry.  Sweepstakes begins 6/25/23 at 12:01 AM E.T. and ends 8/26/23 at 11:59 PM E.T. For Official rules go to www.sunfundone.com/terms.  Restrictions apply. Void where prohibited.

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